Work-Force
About This Opportunity
Work-Force specializes in connecting talent with exciting career opportunities across various industries. This IT Support Officer role focuses on delivering technical assistance and ensuring IT systems operate efficiently.
Role Overview
In this position, you will be responsible for:
• Providing technical support to staff and users: Resolving hardware/software issues
• Managing IT equipment inventory: Tracking and maintenance
• Installing and configuring computer systems: Ensuring usability
• Monitoring system performance and security: Preventing downtime
• Documenting support requests and solutions: Maintaining records
Qualifications
To succeed in this role, candidates should have:
• Diploma or certificate in IT or related field
• Experience in helpdesk or technical support
• Good knowledge of operating systems and networks
• Strong communication and customer service skills
• Ability to work independently and in a team
Benefits of the Role
This opportunity offers:
• Competitive salary
• Ongoing training and development
• Dynamic and supportive work environment
• Career growth opportunities
Diversity Commitment
Work-Force is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.