Front Office Receptionist

Work-Force

Posted recently. Role: Front Office Receptionist. Location: Louis Trichardt, Limpopo. The team is hiring and seeks a candidate who can step in and deliver from week one.

Overview

The Front Office Receptionist vacancy forms part of how the Louis Trichardt branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Communication runs both ways. Managers across the hospitality jobs team in Limpopo make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Front Office Receptionist to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Our Commitment to Transformation

Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Limpopo.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Louis Trichardt.

Meet the Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Louis Trichardt office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Limpopo operations get busy.

Beyond that, the team structure and working relationships for this role in Louis Trichardt will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

What Your Day Looks Like

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Louis Trichardt.

Beyond that, the Louis Trichardt office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Role

  • Operate point-of-sale systems and reconcile end-of-shift takings
  • Set up rooms, function venues and outlets ahead of guest arrivals
  • Respond promptly to guest requests, complaints and special needs
  • Take orders accurately and deliver food and beverages to standard
  • Drive guest satisfaction scores and online review ratings
  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Maintain cleanliness in front-of-house and back-of-house areas
  • Manage stock, breakages and consumables for your section

What You’ll Need

  • Strong customer service orientation and warm guest interaction
  • Matric / National Senior Certificate (Grade 12)
  • Genuine passion for hospitality, food and creating memorable experiences
  • Contactable references may be requested during the hiring process
  • Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
  • Relevant hospitality qualification or culinary diploma (advantageous)
  • Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable

If your CV speaks to the points above, this role is worth a closer look.

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