Concierge

Posted recently. Role: Concierge. Location: Germiston, Gauteng. The team is hiring and seeks a candidate who can step in and deliver from week one.

The Role

The organisation is investing in its Germiston operation, and this Concierge position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Gauteng business.

On top of that, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Germiston team on trust, and the Concierge role will feel that from week one.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Germiston also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Crucially, the Germiston office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.

Your Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Germiston office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Gauteng operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team mix in Germiston reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Gauteng, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Germiston.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Gauteng.

What You’ll Be Doing

• Maintain the required uniform and presentation standards during all shifts
• Set up rooms, function venues and outlets ahead of guest arrivals
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Comply with food safety, hygiene and health regulations at all times
• Prepare and present food in line with kitchen recipes and standards
• Coordinate with kitchen, housekeeping and front-office teams

Who We’re Looking For

• Team player who can work collaboratively across departments
• Willing to follow the company’s uniform and grooming policy on shift
• Good verbal communication skills in English; second language an advantage
• Matric / National Senior Certificate (Grade 12)
• Physically able to stand for long periods in a fast-paced environment
• Strong customer service orientation and warm guest interaction
• Sound knowledge of food safety and HACCP principles

If most of these boxes are ticked, you are encouraged to put your name forward.