Barista

Applications are warmly invited for a Barista role based in Richards Bay. We welcome candidates from every background across KwaZulu-Natal who are ready to grow with us.

About This Position

This Barista role sits within the hospitality jobs function in Richards Bay. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Richards Bay team.

Internal documentation, process notes and shared playbooks make it easier for the Barista to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Richards Bay.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Richards Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The team mix in Richards Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Richards Bay contributes to real outcomes for clients and colleagues across the hospitality jobs space in KwaZulu-Natal.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Richards Bay keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Richards Bay teams.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Richards Bay.

Practically speaking, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Where You’ll Work

In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Key Outputs

• Coordinate with kitchen, housekeeping and front-office teams
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Train casual staff on service standards and SOPs
• Comply with food safety, hygiene and health regulations at all times
• Set up rooms, function venues and outlets ahead of guest arrivals
• Manage stock, breakages and consumables for your section
• Drive guest satisfaction scores and online review ratings

Candidate Profile

• Ability to work shifts, weekends and public holidays
• Ability to remain calm and gracious under pressure
• Sound knowledge of food safety and HACCP principles
• Team player who can work collaboratively across departments
• Matric / National Senior Certificate (Grade 12)
• Relevant hospitality qualification or culinary diploma (advantageous)
• Willing to follow the company’s uniform and grooming policy on shift

If most of these boxes are ticked, you are encouraged to put your name forward.