Floor Supervisor

Work-Force

Posted recently. We believe great workplaces are built on great people. We are looking for a Floor Supervisor in Potchefstroom, and we encourage applicants from across North West to consider this opportunity.

Overview

The organisation is investing in its Potchefstroom operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider North West business.

Communication runs both ways. Managers across the retail jobs team in North West make time for one-to-ones, and people are expected to speak up early when something needs attention.

Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Potchefstroom also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Day in the Life

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

On top of that, the Potchefstroom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Working in Potchefstroom

Potchefstroom continues to grow as an employment hub in North West, with near the Sun City corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Potchefstroom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Potchefstroom, North West.

Equal Opportunity

Equally, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Potchefstroom.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

Key Responsibilities

  • Train new team members on store procedures and product knowledge
  • Operate point-of-sale systems and process payments accurately
  • Support stock counts and assist with cycle-count investigations
  • Promote loyalty programmes and capture customer information lawfully
  • Greet customers and provide a friendly, helpful in-store experience
  • Keep the store, change rooms and stockroom clean and organised
  • Assist with receiving deliveries and verifying goods against invoices

What You’ll Need

  • Any checks required by law or the specific duties will be explained during the hiring process
  • Awareness of consumer protection and B-BBEE principles
  • Basic computer literacy (MS Office, email)
  • Visual merchandising flair or formal training is an advantage
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Matric / National Senior Certificate (Grade 12)
  • Comfortable operating point-of-sale systems and handling cash

If most of these boxes are ticked, you are encouraged to put your name forward.

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