Floor Supervisor

A Floor Supervisor position is being filled in Gqeberha. Suitable candidates from across Eastern Cape are invited to submit their applications for review.

What This Role Involves

This Floor Supervisor role sits within the retail jobs function in Gqeberha. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Gqeberha.

Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

About Gqeberha

The role is based in Gqeberha, within the Coega Industrial Development Zone. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Gqeberha and the broader Eastern Cape region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Gqeberha, Eastern Cape.

Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Gqeberha.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Beyond that, the Gqeberha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

The Environment

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Gqeberha site adheres to the standards expected of a responsible South African employer.

On top of that, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Gqeberha.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Core Functions

• Conduct daily cash-ups and reconcile takings against the POS report
• Maintain visual merchandising standards on the sales floor
• Up-sell and cross-sell products in line with branch sales targets
• Keep the store, change rooms and stockroom clean and organised
• Assist with receiving deliveries and verifying goods against invoices

Essential Criteria

• Visual merchandising flair or formal training is an advantage
• Strong verbal communication skills in English; second language an advantage
• Ability to stand for long periods and work shifts including weekends
• A clear criminal record verified through approved screening providers
• Honest, dependable and security-aware in line with shrinkage controls
• Ability to work as part of a team in a fast-paced retail environment

On top of that, if your CV speaks to the points above, this role is worth a closer look.