Work-Force
Whether you are an experienced Floor Supervisor or stepping into the role for the first time, there is space for you in Empangeni. The team hires on merit and across communities in KwaZulu-Natal.
Overview
An experienced Floor Supervisor is needed to support operations in Empangeni. The role forms part of how the business keeps its retail jobs portfolio strong in KwaZulu-Natal.
Communication runs both ways. Managers across the retail jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Floor Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Empangeni.
About the Team
The team you will be working with is fast-paced and energetic. Things move quickly across the Empangeni office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Equally, the team structure and working relationships for this role in Empangeni will be explained during the hiring process.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Empangeni.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Empangeni.
On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Growing With Us
This role can grow with you. Strong performers in the retail jobs team in Empangeni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Empangeni team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
On top of that, internal mobility is encouraged. People who start in Empangeni have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Why This Role
You will join a team that values respectful collaboration, honest feedback and shared wins. The Empangeni colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
What You’ll Be Doing
- Maintain visual merchandising standards on the sales floor
- Ensure compliance with health, safety and consumer protection regulations
- Conduct daily cash-ups and reconcile takings against the POS report
- Assist with receiving deliveries and verifying goods against invoices
- Support stock counts and assist with cycle-count investigations
- Promote loyalty programmes and capture customer information lawfully
- Up-sell and cross-sell products in line with branch sales targets
Minimum Requirements
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Visual merchandising flair or formal training is an advantage
- Honest, dependable and security-aware in line with shrinkage controls
- Awareness of consumer protection and B-BBEE principles
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
Candidates who meet most of these criteria are welcome to be considered for the role.