Dispatch Clerk

A Dispatch Clerk is needed in Umhlanga. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.

Overview

This Dispatch Clerk role has been briefed against a clear set of outcomes for Umhlanga. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the logistics jobs pipeline across KwaZulu-Natal.

The role suits a candidate who values consistency and clear communication. The Umhlanga operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the Dispatch Clerk to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Umhlanga also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Umhlanga much easier.

About Umhlanga

Umhlanga continues to grow as an employment hub in KwaZulu-Natal, with within the Pietermaritzburg administrative centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Umhlanga cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Umhlanga, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Umhlanga.

Your Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Umhlanga group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Crucially, the team mix in Umhlanga reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

The Environment

Crucially, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Crucially, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Day in the Life

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Umhlanga.

On top of that, the Umhlanga office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Why This Role

Equally, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in logistics jobs from your base in Umhlanga. Many colleagues across KwaZulu-Natal have moved into senior roles after starting in positions just like this one.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Umhlanga keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Umhlanga teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Umhlanga.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Core Functions

• Investigate stock losses and contribute to shrinkage reduction plans
• Maintain accurate inventory records on the warehouse management system
• Ensure full compliance with road traffic, OHS Act and customs requirements
• Conduct daily, weekly and monthly stock counts and investigate variances
• Plan delivery routes to maximise vehicle utilisation and on-time delivery

Candidate Profile

• Physically able to perform manual handling duties safely
• Good communication skills with drivers, suppliers and customers
• Valid Code 10 or Code 14 driver’s licence with PrDP for driving roles
• 2+ years’ experience in warehousing, distribution or logistics
• Willingness to work in a fast-paced, target-driven environment
• Relevant logistics, supply chain or warehousing qualification (preferred)
• Valid forklift licence for warehouse-based roles

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.