Department Manager

A Department Manager position is being filled in Komatipoort. Suitable candidates from across Mpumalanga are invited to submit their applications for review.

Overview

This Department Manager role has been briefed against a clear set of outcomes for Komatipoort. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Mpumalanga.

Communication runs both ways. Managers across the retail jobs team in Mpumalanga make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Department Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Komatipoort.

Your Workplace

The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Komatipoort site adheres to the standards expected of a responsible South African employer.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Mpumalanga.

Diversity and Inclusion

Practically speaking, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Mpumalanga, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Komatipoort.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Komatipoort group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Beyond that, the team structure and working relationships for this role in Komatipoort will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Growing With Us

Practically speaking, this role can grow with you. Strong performers in the retail jobs team in Komatipoort have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Crucially, internal mobility is encouraged. People who start in Komatipoort have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Komatipoort team member.

Why This Role

Crucially, the hiring organisation may provide onboarding or skills development for this retail jobs role in Komatipoort; the available support will be confirmed in the final vacancy details for Mpumalanga.

Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Key Responsibilities

• Assist with receiving deliveries and verifying goods against invoices
• Replenish stock and rotate displays in line with promotional cycles
• Keep the store, change rooms and stockroom clean and organised
• Support stock counts and assist with cycle-count investigations
• Operate point-of-sale systems and process payments accurately
• Train new team members on store procedures and product knowledge
• Ensure compliance with health, safety and consumer protection regulations
• Respond to customer queries, complaints and product returns

Who We’re Looking For

• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Awareness of consumer protection and B-BBEE principles
• Basic computer literacy (MS Office, email)
• Matric / National Senior Certificate (Grade 12)
• Any checks required by law or the specific duties will be explained during the hiring process
• Willingness to work public holidays and end-of-month peaks

If most of these boxes are ticked, you are encouraged to put your name forward.