Work-Force
Applications are warmly invited for a Customer Service Representative role based in Modimolle. We welcome candidates from every background across Limpopo who are ready to grow with us.
About This Position
The Customer Service Representative position is part of an ongoing recruitment drive across Limpopo. The brief has been shaped carefully, with a focus on delivery in Modimolle and across the retail jobs space.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Modimolle much easier.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Modimolle teams, and the new Customer Service Representative will feel that from the first week.
The Environment
In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
A respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Modimolle site adheres to the standards expected of a responsible South African employer.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Our Commitment to Transformation
Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Modimolle.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Limpopo operations throw up the unexpected.
On top of that, the Modimolle office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Modimolle.
Based in Modimolle
Importantly, the role is based in Modimolle, on the Great North Road corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Modimolle and the broader Limpopo region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Modimolle.
Many candidates already living within reach of Modimolle cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Modimolle, Limpopo.
Growing With Us
Career progression here is real, not a slogan. The retail jobs space in Modimolle offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Limpopo.
Internal mobility is encouraged. People who start in Modimolle have moved into roles in other branches, specialist functions and project teams across Limpopo.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Modimolle team member.
Core Functions
- Train new team members on store procedures and product knowledge
- Up-sell and cross-sell products in line with branch sales targets
- Respond to customer queries, complaints and product returns
- Keep the store, change rooms and stockroom clean and organised
- Ensure compliance with health, safety and consumer protection regulations
- Replenish stock and rotate displays in line with promotional cycles
Who We’re Looking For
- A clear criminal record verified through approved screening providers
- Strong verbal communication skills in English; second language an advantage
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Experience with stock counting and basic inventory principles
- Awareness of consumer protection and B-BBEE principles
- Visual merchandising flair or formal training is an advantage
- Ability to stand for long periods and work shifts including weekends
Beyond that, if your CV speaks to the points above, this role is worth a closer look.