Work-Force
Step into a Customer Service Representative role in Hazyview and make your mark across Mpumalanga. The team is hiring now and wants to hear from sharp, committed candidates.
What This Role Involves
The Customer Service Representative vacancy forms part of how the Hazyview branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Notably, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Hazyview team on trust, and the Customer Service Representative role will feel that from week one.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Hazyview much easier.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Hazyview also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Quality is everyone’s job. Whether the Customer Service Representative is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.
Our Commitment to Transformation
Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hazyview.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.
About Hazyview
Crucially, the role is based in Hazyview, along the N4 Maputo Development Corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Hazyview and the broader Mpumalanga region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hazyview.
Many candidates already living within reach of Hazyview cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Hazyview, Mpumalanga.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Crucially, the Hazyview office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hazyview.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Hazyview colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Growing With Us
In addition, career progression for this retail jobs role in Hazyview depends on the hiring organisation’s policies, role requirements and business needs in Mpumalanga.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hazyview team member.
Internal mobility is encouraged. People who start in Hazyview have moved into roles in other branches, specialist functions and project teams across Mpumalanga.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Your Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Hazyview office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Mpumalanga operations get busy.
Importantly, the team structure and working relationships for this role in Hazyview will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Where You’ll Work
Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Mpumalanga.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hazyview site adheres to the standards expected of a responsible South African employer.
Core Functions
- Up-sell and cross-sell products in line with branch sales targets
- Operate point-of-sale systems and process payments accurately
- Greet customers and provide a friendly, helpful in-store experience
- Respond to customer queries, complaints and product returns
- Support stock counts and assist with cycle-count investigations
- Replenish stock and rotate displays in line with promotional cycles
- Assist with receiving deliveries and verifying goods against invoices
Essential Criteria
- Any checks required by law or the specific duties will be explained during the hiring process
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Basic computer literacy (MS Office, email)
- Honest, dependable and security-aware in line with shrinkage controls
- Willingness to work public holidays and end-of-month peaks
Practically speaking, candidates who meet most of these criteria are welcome to be considered for the role.