Control Room Operator

An opportunity has arisen for a Control Room Operator in Butterworth. Suitably qualified candidates from across Eastern Cape are invited to apply.

Overview

The Control Room Operator position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in Butterworth and across the legal and security jobs space.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Butterworth team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Butterworth.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Butterworth also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Butterworth teams, and the new Control Room Operator will feel that from the first week.

About Butterworth

Equally, the role is based in Butterworth, within the Coega Industrial Development Zone. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Butterworth and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Butterworth.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Butterworth, Eastern Cape.

Many candidates already living within reach of Butterworth cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

What Your Day Looks Like

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Butterworth.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Practically speaking, the Butterworth office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Workplace

In addition, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Butterworth site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

What We Offer

Notably, the hiring organisation may provide onboarding or skills development for this legal and security jobs role in Butterworth; the available support will be confirmed in the final vacancy details for Eastern Cape.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Your Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Butterworth group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Beyond that, the team structure and working relationships for this role in Butterworth will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equal Opportunity

Beyond that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Butterworth.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Common Questions

Is training provided for this position?

Training or onboarding, if available, will be described by the hiring organisation in the final vacancy details.

Is this position open to recent graduates?

Yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.

What shift patterns apply to this role?

Shift patterns vary by site, but the role typically follows the standard operational hours of the relevant branch. The hiring team will walk you through the specifics during the interview.

Growing With Us

Notably, career progression for this legal and security jobs role in Butterworth depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Butterworth team member.

Beyond that, training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Butterworth have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

What You’ll Be Doing

• Maintain PSIRA registration and uphold the security industry code of conduct
• Operate access control points and verify visitor credentials
• Conduct legal research and prepare opinions for the legal team
• Track legal and regulatory changes and advise the business on impact
• Support investigations into theft, fraud and policy breaches

Minimum Requirements

• Valid driver’s licence where required for the advertised duties; transport arrangements should support the scheduled shifts
• Ability to remain calm and professional in high-pressure incidents
• Willingness to work shifts, weekends and public holidays as required
• Sound ethical judgement and ability to maintain confidentiality
• Active PSIRA registration at the appropriate grade for security roles
• Any checks required by law or the specific duties will be explained during the hiring process
• Strong report-writing skills with accurate, factual content

If most of these boxes are ticked, you are encouraged to put your name forward.