Work-Force
Whether you are a seasoned Control Room Operator or stepping into the role for the first time, there is space for you in Germiston. The team hires on merit and across communities in Gauteng.
What This Role Involves
The organisation is investing in its Germiston operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Gauteng business.
Beyond that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Control Room Operator taking on this position.
Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Germiston much easier.
About Germiston
Working in Germiston means a place close to OR Tambo International Airport, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Gauteng region, and the Germiston office benefits from those long-standing connections.
Many candidates already living within reach of Germiston cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Germiston.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Germiston, Gauteng.
Equal Opportunity
In addition, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Germiston.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Gauteng.
Where You’ll Work
Practically speaking, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
A respectful, professional environment is the standard in Gauteng. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Germiston site adheres to the standards expected of a responsible South African employer.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Day in the Life
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.
Beyond that, the Germiston office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Germiston.
Your Role
- Support investigations into theft, fraud and policy breaches
- Run compliance training for staff on POPIA, FICA and ethics
- Manage matter files, court diaries and litigation deadlines
- Patrol assigned premises and conduct visible security deterrence
- Operate access control points and verify visitor credentials
- Conduct legal research and prepare opinions for the legal team
- Maintain FICA and KYC records in line with regulatory requirements
What You’ll Need
- Physical fitness for site-based security roles
- 2+ years’ relevant experience in legal or security operations
- Computer literacy and experience with case or incident management systems
- Sound understanding of POPIA and applicable legal frameworks
- Clear criminal record verified through approved screening
Candidates who meet most of these criteria are welcome to be considered for the role.