Control Room Operator

Work-Force

An opportunity has arisen for a Control Room Operator in Sasolburg. Suitably qualified candidates from across Free State are invited to apply.

What This Role Involves

Practically speaking, an experienced Control Room Operator is needed to support operations in Sasolburg. The role forms part of how the business keeps its legal and security jobs portfolio strong in Free State.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Sasolburg team.

Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Free State, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Sasolburg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

Career Growth

This role can grow with you. Strong performers in the legal and security jobs team in Sasolburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Equally, internal mobility is encouraged. People who start in Sasolburg have moved into roles in other branches, specialist functions and project teams across Free State.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Sasolburg team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

The Sasolburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Sasolburg.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

Based in Sasolburg

Working in Sasolburg means a place close to the Bloemfontein judicial hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Free State region, and the Sasolburg office benefits from those long-standing connections.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Sasolburg, Free State.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Sasolburg.

Many candidates already living within reach of Sasolburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

The Environment

Notably, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Sasolburg site adheres to the standards expected of a responsible South African employer.

What You’ll Be Doing

  • Support investigations into theft, fraud and policy breaches
  • Maintain FICA and KYC records in line with regulatory requirements
  • Operate access control points and verify visitor credentials
  • Patrol assigned premises and conduct visible security deterrence
  • Conduct searches and inspections in line with site procedures

Essential Criteria

  • Ability to remain calm and professional in high-pressure incidents
  • Commitment to ongoing professional development and refresher training
  • Physical fitness for site-based security roles
  • Willingness to work shifts, weekends and public holidays as required
  • Sound understanding of POPIA and applicable legal frameworks
  • Strong report-writing skills with accurate, factual content
  • Computer literacy and experience with case or incident management systems

In addition, if most of these boxes are ticked, you are encouraged to put your name forward.

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