Control Room Operator

Work-Force

Posted recently. We believe great workplaces are built on great people. We are looking for a Control Room Operator in Margate, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

About the Opportunity

The Control Room Operator position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Margate and across the legal and security jobs space.

Equally, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Margate team on trust, and the Control Room Operator role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Margate teams, and the new Control Room Operator will feel that from the first week.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Margate.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Your Future Here

Career progression here is real, not a slogan. The legal and security jobs space in Margate offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Margate team member.

Importantly, internal mobility is encouraged. People who start in Margate have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Meet the Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Margate group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Crucially, the team mix in Margate reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

About Margate

Working in Margate means a place minutes from King Shaka International Airport, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Margate office benefits from those long-standing connections.

Many candidates already living within reach of Margate cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Margate, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Margate.

Your Role

  • Run compliance training for staff on POPIA, FICA and ethics
  • Compile accurate occurrence books and incident reports
  • Support investigations into theft, fraud and policy breaches
  • Conduct searches and inspections in line with site procedures
  • Maintain PSIRA registration and uphold the security industry code of conduct

Candidate Profile

  • Strong written and verbal communication skills
  • Valid driver’s licence and own reliable transport (often required)
  • 2+ years’ relevant experience in legal or security operations
  • Excellent attention to detail when reviewing documents and evidence
  • Sound understanding of POPIA and applicable legal frameworks
  • Clear criminal record verified through approved screening

Notably, if most of these boxes are ticked, you are encouraged to put your name forward.

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