IT Support Technician

The organisation is recruiting a IT Support Technician for its Hazyview operation. The role forms part of a wider it jobs portfolio across Mpumalanga.

About This Position

An experienced IT Support Technician is needed to support operations in Hazyview. The role forms part of how the business keeps its it jobs portfolio strong in Mpumalanga.

Beyond that, the role suits a candidate who values consistency and clear communication. The Hazyview operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the IT Support Technician to step into the it jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

The Environment

In addition, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hazyview site adheres to the standards expected of a responsible South African employer.

A Typical Day

Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.

On top of that, the Hazyview office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hazyview.

Key Responsibilities

• Investigate and resolve user-reported support tickets at L2 and L3
• Write clean, testable code that follows the team’s coding standards
• Mentor junior engineers through pairing and structured feedback
• Diagnose and resolve production incidents within agreed SLAs
• Maintain technical documentation, architecture diagrams and runbooks

Who We’re Looking For

• Good written and verbal communication for technical and non-technical audiences
• Experience with Git, branching strategies and pull-request workflows
• Relevant IT qualification (degree, diploma or recognised certifications)
• Strong proficiency in Java, C#, Python, JavaScript or TypeScript
• Ability to mentor junior team members on best practices
• Strong problem-solving skills and ability to debug complex systems
• 2-5 years’ commercial software development experience

Candidates who meet most of these criteria are welcome to be considered for the role.