Concierge

Listing live now. Role: Concierge. Location: Hartswater, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

What This Role Involves

An experienced Concierge is needed to support operations in Hartswater. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Hartswater team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Hartswater.

Your Future Here

This role can grow with you. Strong performers in the hospitality jobs team in Hartswater have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Hartswater have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hartswater team member.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Hartswater colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Hartswater teams.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Hartswater.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hartswater.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Outputs

• Set up rooms, function venues and outlets ahead of guest arrivals
• Drive guest satisfaction scores and online review ratings
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Maintain the required uniform and presentation standards during all shifts
• Maintain cleanliness in front-of-house and back-of-house areas
• Support events, banquets and conference operations
• Respond promptly to guest requests, complaints and special needs

Who We’re Looking For

• Relevant hospitality qualification or culinary diploma (advantageous)
• Team player who can work collaboratively across departments
• 1-3 years’ experience in a similar hospitality environment
• Physically able to stand for long periods in a fast-paced environment
• Computer literacy and experience with POS systems
• Awareness of tourism grading and quality expectations

Candidates who meet most of these criteria are welcome to be considered for the role.