Work-Force
This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Concierge in Jeffreys Bay, and we encourage applicants from across Eastern Cape to consider this opportunity.
About the Opportunity
The Concierge position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in Jeffreys Bay and across the hospitality jobs space.
Equally, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Jeffreys Bay team on trust, and the Concierge role will feel that from week one.
Quality is everyone’s job. Whether the Concierge is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
About the Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Jeffreys Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Notably, the team mix in Jeffreys Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Based in Jeffreys Bay
Jeffreys Bay continues to grow as an employment hub in Eastern Cape, with within the Coega Industrial Development Zone. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Jeffreys Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Jeffreys Bay, Eastern Cape.
The Environment
Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Jeffreys Bay site adheres to the standards expected of a responsible South African employer.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Key Outputs
- Drive guest satisfaction scores and online review ratings
- Promote menu items, daily specials and loyalty programmes
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Take orders accurately and deliver food and beverages to standard
- Maintain cleanliness in front-of-house and back-of-house areas
Candidate Profile
- Genuine passion for hospitality, food and creating memorable experiences
- Computer literacy and experience with POS systems
- Relevant hospitality qualification or culinary diploma (advantageous)
- Ability to remain calm and gracious under pressure
- 1-3 years’ experience in a similar hospitality environment
- Team player who can work collaboratively across departments
- Awareness of tourism grading and quality expectations
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.