Clerk

Overall Purpose: The Storeman will ensure the effective and efficient operation of the branch’s storeroom, adhering to site-specific security requirements and meeting client needs professionally at all times.

Key Responsibilities:

• Receive, inspect, and store incoming materials and products.
• Organize and maintain inventory in an efficient and orderly manner.
• Complete regular inventory checks to ensure accuracy and identify discrepancies.
• Prepare and package materials for delivery.
• Assist with procurement, deliveries, and other related tasks as required.
• Keep and maintain accurate records of inventory levels and transactions.
• Maintain a clean, organized, and safe work environment.
• Complete all daily reports of different clients and superiors, and send them at the end of the shift.
• Ensure all registers are up to date and all Standard Operational Procedures are adhered to.
• Report any discrepancies over R 50.00, faulty equipment, or consumables to the Branch Manager.
• Handle all queries, incidents, and initial investigation reports.
• Ensure all tellers have relevant documentation for daily use and that all documentation is completed and filed.

Specific Job Responsibilities:

• Provide detailed feedback on queries received from the SBSA team.
• Ensure all daily reports and statistics are up to date, accurate, and submitted to the relevant SBSA email recipient by end of day (16:00).
• Meet the 2-hour TAT rule and provide detailed feedback on stock levels and the placing of orders to the SBSA team (refer to SOP) every 4 weeks.
• Ensure effective communication and accuracy in the submission of documents to the SBSA team.
• Dispatch stationary orders to clients in a timely manner (e.g., rubber bands, deposit books, money grips).
• Fill, archive, and dispatch documents to Metro file with the correct documentation, keeping them on site for one month.
• Secure footage on the server and copy it on a CD for distribution to clients.
• Hand over TDCs to the respective CIT company, submit a proper out list to the SBSA team, and confirm delivery to clients by Friday 13:00.
• Report all incidents to the Branch Manager and Regional CLO via e-mail and telephone daily by 16:00.

Minimum Requirements:

• Grade 12 or NQF Level 4 Certificate.
• MS Office computer literacy (Word, Excel, Outlook).
• Good interaction skills, bilingual communication, and negotiation skills.
• Professional image and excellent administration skills.
• Strong writing, reporting, and time management skills.
• Honest, reliable, and trustworthy characteristics.
• At least 2 years of relevant experience in a warehouse, storeroom, or inventory management role.
• Strong organizational skills and attention to detail.
• Basic numeracy skills.
• Computer literate with experience in Microsoft Excel and inventory tracking systems.
• Valid driver’s license and own reliable motor vehicle.

Personality Attributes:

• Interpersonal skills.
• Strong communication and customer-focused approach.
• Analytical and critical thinking skills.
• Team player with a proactive attitude.

Core Competencies:

• Planning.
• Leadership.
• Organizational skills.
• Control.

If you meet the above qualifications and are committed to maintaining an efficient storeroom and meeting client needs, we encourage you to apply for this position.