Work-Force
As an ACS Broker, you will be responsible for building and managing a list of potential customers, converting leads into ACS clients, and maintaining strong relationships to ensure repeat business. You will work to sales targets and demonstrate expert understanding of the aircraft and chartering process, managing bookings from enquiry through to completion. This role involves outbound sales efforts, maintaining client relationships, and handling urgent charter requests.
Key Responsibilities:
- Lead Generation: Build your list of potential customers by researching databases, websites, LinkedIn, and trade press.
- Sales Efforts: Proactively target potential customers through outbound sales calls, emails, and visits (both face-to-face and virtual), converting them into ACS clients.
- Relationship Management: Build and maintain relationships with Cargo Operators to ensure access to a wide range of aircraft and provide tailored solutions for customers.
- Customer Retention: Maintain relationships with existing customers to ensure repeat business and long-term engagement.
- Sales Targets: Work towards achieving sales targets and financial objectives.
- Chartering Expertise: Demonstrate expert understanding of the aircraft and chartering process, managing charter bookings from enquiry to completion.
- Urgent Requests: Handle inbound requests for urgent charters virtually 24/7, providing timely and effective responses.
- Quoting and Commercial Acumen: Present bespoke quotes to customers, demonstrating good commercial judgment and pricing strategies.
- Flight Monitoring: Oversee flight departures and monitor flights, which may involve working unsociable hours.
Qualifications:
- Skills and Attributes:
- Ability to adapt quickly to situations and develop fast solutions.
- Good commercial judgment and decision-making skills.
- Results-driven and goal-oriented, thriving in a target-driven and competitive environment.
- Excellent numeracy and communication skills.
- Ability to work independently as well as part of a team.
Additional Information:
- Benefits:
- 20 days’ holiday per year, increasing with length of service.
- Private healthcare and pension after 1 calendar year of service.
- Career development opportunities within the company.
- A friendly, fun, and exciting work environment.
- Added benefits through the ACS Members Club, including celebrations for birthdays, Valentine’s Day, Christmas, moving house, and new parents.