Work-Force
Applications are warmly invited for a Branch Manager role based in Benoni. We welcome candidates from every background across Gauteng who are ready to grow with us.
What This Role Involves
The Branch Manager vacancy forms part of how the Benoni branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Benoni team.
Internal documentation, process notes and shared playbooks make it easier for the Branch Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Your Future Here
This role can grow with you. Strong performers in the retail jobs team in Benoni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Crucially, internal mobility is encouraged. People who start in Benoni have moved into roles in other branches, specialist functions and project teams across Gauteng.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Benoni contributes to real outcomes for clients and colleagues across the retail jobs space in Gauteng.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Key Outputs
- Monitor shrinkage indicators and flag suspicious activity
- Prepare daily, weekly and monthly sales reports for the store manager
- Promote loyalty programmes and capture customer information lawfully
- Conduct daily cash-ups and reconcile takings against the POS report
- Maintain visual merchandising standards on the sales floor
What You’ll Need
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Customer-first mindset with a friendly, approachable manner
- Any checks required by law or the specific duties will be explained during the hiring process
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Awareness of consumer protection and B-BBEE principles
- Willingness to work public holidays and end-of-month peaks
- Minimum of 1-2 years’ experience in a customer-facing retail role
Candidates who meet most of these criteria are welcome to be considered for the role.