Branch Manager

Work-Force

An opportunity has arisen for a Branch Manager in Ballito. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.

About the Opportunity

Importantly, an experienced Branch Manager is needed to support operations in Ballito. The role forms part of how the business keeps its retail jobs portfolio strong in KwaZulu-Natal.

Communication runs both ways. Managers across the retail jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Ballito.

Growing With Us

This role can grow with you. Strong performers in the retail jobs team in Ballito have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Ballito have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Workplace

The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ballito site adheres to the standards expected of a responsible South African employer.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Daily Duties

  • Maintain visual merchandising standards on the sales floor
  • Respond to customer queries, complaints and product returns
  • Support stock counts and assist with cycle-count investigations
  • Keep the store, change rooms and stockroom clean and organised
  • Train new team members on store procedures and product knowledge

Minimum Requirements

  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Visual merchandising flair or formal training is an advantage
  • Basic computer literacy (MS Office, email)
  • Awareness of consumer protection and B-BBEE principles
  • Numerate and accurate, with attention to detail on cash-ups

If your CV speaks to the points above, this role is worth a closer look.

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