Branch Manager

Bring your skills as a Branch Manager to Brits and join a team that moves fast. This North West role is one to watch.

What This Role Involves

This Branch Manager role has been briefed against a clear set of outcomes for Brits. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across North West.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Branch Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Our Commitment to Transformation

The organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Brits.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

In addition, the Brits office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

About the Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Brits office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Daily Duties

• Keep the store, change rooms and stockroom clean and organised
• Up-sell and cross-sell products in line with branch sales targets
• Maintain visual merchandising standards on the sales floor
• Ensure compliance with health, safety and consumer protection regulations
• Greet customers and provide a friendly, helpful in-store experience
• Conduct daily cash-ups and reconcile takings against the POS report

Who We’re Looking For

• Comfortable operating point-of-sale systems and handling cash
• Awareness of consumer protection and B-BBEE principles
• Strong verbal communication skills in English; second language an advantage
• Basic computer literacy (MS Office, email)
• Ability to stand for long periods and work shifts including weekends

If most of these boxes are ticked, you are encouraged to put your name forward.