Banqueting Coordinator

Looking for your next move as a Banqueting Coordinator in Queenstown? A role has just opened that gives you real responsibility and a clear path forward in Eastern Cape.

About This Position

The Banqueting Coordinator position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in Queenstown and across the hospitality jobs space.

Notably, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Banqueting Coordinator taking on this position.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Queenstown teams, and the new Banqueting Coordinator will feel that from the first week.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Queenstown.

Based in Queenstown

Importantly, the role is based in Queenstown, near the Port of Ngqura logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

The Environment

Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Queenstown group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

What Your Day Looks Like

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Practically speaking, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

What We Offer

Crucially, you will join a team that values respectful collaboration, honest feedback and shared wins. The Queenstown colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Queenstown.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Career Growth

This role can grow with you. Strong performers in the hospitality jobs team in Queenstown have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Your Role

• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Manage stock, breakages and consumables for your section
• Coordinate with kitchen, housekeeping and front-office teams
• Maintain cleanliness in front-of-house and back-of-house areas
• Drive guest satisfaction scores and online review ratings
• Train casual staff on service standards and SOPs

Candidate Profile

• Ability to remain calm and gracious under pressure
• Matric / National Senior Certificate (Grade 12)
• Relevant hospitality qualification or culinary diploma (advantageous)
• Sound knowledge of food safety and HACCP principles
• Physically able to stand for long periods in a fast-paced environment
• 1-3 years’ experience in a similar hospitality environment
• Strong customer service orientation and warm guest interaction

Crucially, if your CV speaks to the points above, this role is worth a closer look.