Work-Force
Whether you are a seasoned Armed Response Officer or stepping into the role for the first time, there is space for you in Durban. The team hires on merit and across communities in KwaZulu-Natal.
What This Role Involves
This Armed Response Officer role has been briefed against a clear set of outcomes for Durban. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across KwaZulu-Natal.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Durban team on trust, and the Armed Response Officer role will feel that from week one.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Durban also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Quality is everyone’s job. Whether the Armed Response Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Durban.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Durban.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Based in Durban
Working in Durban means a place close to the Durban Harbour logistics hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Durban office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.
Many candidates already living within reach of Durban cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Durban, KwaZulu-Natal.
About the Team
Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Durban office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Notably, the team mix in Durban reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Growing With Us
Beyond that, this role can grow with you. Strong performers in the legal and security jobs team in Durban have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Durban team member.
Internal mobility is encouraged. People who start in Durban have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Key Responsibilities
- Coordinate with SAPS and emergency services during incidents
- Track legal and regulatory changes and advise the business on impact
- Maintain PSIRA registration and uphold the security industry code of conduct
- Manage matter files, court diaries and litigation deadlines
- Draft, review and amend commercial contracts and service agreements
- Conduct legal research and prepare opinions for the legal team
- Compile accurate occurrence books and incident reports
- Monitor CCTV systems and respond to alarms and incidents
Candidate Profile
- Computer literacy and experience with case or incident management systems
- Commitment to ongoing professional development and refresher training
- Sound ethical judgement and ability to maintain confidentiality
- Ability to remain calm and professional in high-pressure incidents
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.