Work-Force
A Access Control Officer is needed in Richards Bay. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.
Overview
The organisation is investing in its Richards Bay operation, and this Access Control Officer position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider KwaZulu-Natal business.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Quality is everyone’s job. Whether the Access Control Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Internal documentation, process notes and shared playbooks make it easier for the Access Control Officer to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
What Your Day Looks Like
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
Importantly, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Richards Bay.
Your Team
You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Richards Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
In addition, the team mix in Richards Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Richards Bay.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.
Based in Richards Bay
Importantly, the role is based in Richards Bay, near the Berea office node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.
Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Your Workplace
In addition, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Crucially, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.
Daily Duties
- Compile accurate occurrence books and incident reports
- Monitor CCTV systems and respond to alarms and incidents
- Draft, review and amend commercial contracts and service agreements
- Maintain FICA and KYC records in line with regulatory requirements
- Operate access control points and verify visitor credentials
- Manage matter files, court diaries and litigation deadlines
- Maintain PSIRA registration and uphold the security industry code of conduct
Essential Criteria
- Computer literacy and experience with case or incident management systems
- Clear criminal record verified through approved screening
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- Valid driver’s licence and own reliable transport (often required)
- Strong written and verbal communication skills
Crucially, if your CV speaks to the points above, this role is worth a closer look.