Why your SASSA mobile number matters
The mobile number linked to a SASSA application may be used for verification, notifications or account access. If you no longer control it, update it only through the official process.
Before making a change
Prepare your identity information, application reference and new active number. Make sure the number belongs to you and can receive messages.
Never share a one-time PIN with a person who claims to update your application.
Steps to update the number
- Access the current official SASSA service.
- Verify your identity using the requested details.
- Select the personal-information or contact-details option.
- Enter the new number carefully.
- Complete any verification step.
- Save the confirmation.
- Use SASSA status check online to monitor the application.
If you cannot access the old number
Follow the official identity-verification or support process. Do not create multiple profiles to bypass verification, because this can make the record harder to resolve.
FAQs
Can I use a family member’s number?
Use the number permitted by the current SASSA rules and ensure you can securely receive required messages.
What if I typed the new number incorrectly?
Use the official correction process and keep the confirmation.
Will changing the number change my grant decision?
A contact update does not automatically change eligibility or approval.
Editorial note: ** Verify current contact-update steps and identity-verification requirements before publication.