Work-Force
The organisation is recruiting a IT Support Technician for its Gqeberha operation. The role forms part of a wider it jobs portfolio across Eastern Cape.
Overview
In addition, the IT Support Technician vacancy forms part of how the Gqeberha branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the it jobs side of the business moving forward.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Gqeberha team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Gqeberha teams, and the new IT Support Technician will feel that from the first week.
Stakeholders for this position include line managers, peers across the it jobs team and trusted external partners. Building those relationships early makes the next twelve months in Gqeberha much easier.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Gqeberha colleagues take pride in supporting one another and in doing the it jobs side of the business properly, day in and day out.
Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career Growth
This role can grow with you. Strong performers in the it jobs team in Gqeberha have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Gqeberha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Gqeberha team member.
Working in Gqeberha
Beyond that, the role is based in Gqeberha, near the Mthatha regional service centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Gqeberha and the broader Eastern Cape region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.
Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Gqeberha, Eastern Cape.
Equal Opportunity
Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
A Typical Day
Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Gqeberha.
Importantly, the Gqeberha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
In addition, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Core Functions
- Investigate and resolve user-reported support tickets at L2 and L3
- Build and maintain CI/CD pipelines for reliable, repeatable releases
- Diagnose and resolve production incidents within agreed SLAs
- Write clean, testable code that follows the team’s coding standards
- Monitor system health using observability tools and respond to alerts
- Optimise database queries and back-end performance hot-spots
What You’ll Need
- Strong proficiency in Java, C#, Python, JavaScript or TypeScript
- 2-5 years’ commercial software development experience
- Working knowledge of cloud platforms (AWS, Azure or GCP)
- Exposure to monitoring and observability tooling
- Understanding of secure development principles aligned with POPIA
- Familiarity with CI/CD pipelines and infrastructure-as-code
- Relevant IT qualification (degree, diploma or recognised certifications)
If most of these boxes are ticked, you are encouraged to put your name forward.