Retail Operations Coordinator

Work-Force

This is a current vacancy. Looking for your next move as a Retail Operations Coordinator in Kuruman? A role has just opened that gives you real responsibility and a clear path forward in Northern Cape.

Overview

The organisation is investing in its Kuruman operation, and this Retail Operations Coordinator position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Northern Cape business.

Communication runs both ways. Managers across the retail jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Kuruman much easier.

The Environment

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kuruman site adheres to the standards expected of a responsible South African employer.

Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Growing With Us

In addition, this role can grow with you. Strong performers in the retail jobs team in Kuruman have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Kuruman have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kuruman team member.

Diversity and Inclusion

On top of that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Northern Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kuruman.

On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

On top of that, the Kuruman office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Kuruman.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Core Functions

  • Support stock counts and assist with cycle-count investigations
  • Replenish stock and rotate displays in line with promotional cycles
  • Ensure compliance with health, safety and consumer protection regulations
  • Up-sell and cross-sell products in line with branch sales targets
  • Keep the store, change rooms and stockroom clean and organised
  • Conduct daily cash-ups and reconcile takings against the POS report

Candidate Profile

  • Matric / National Senior Certificate (Grade 12)
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Customer-first mindset with a friendly, approachable manner
  • Willingness to work public holidays and end-of-month peaks
  • Honest, dependable and security-aware in line with shrinkage controls
  • Awareness of consumer protection and B-BBEE principles
  • Basic computer literacy (MS Office, email)

If most of these boxes are ticked, you are encouraged to put your name forward.

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