Loss Prevention Officer

Bring your skills as a Loss Prevention Officer to George and join a team that moves fast. This Western Cape role is one to watch.

About the Opportunity

The Loss Prevention Officer position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in George and across the retail jobs space.

Equally, the role suits a candidate who values consistency and clear communication. The George operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in George.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its George teams, and the new Loss Prevention Officer will feel that from the first week.

Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Where You’ll Work

Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the George site adheres to the standards expected of a responsible South African employer.

In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.

About George

Importantly, the role is based in George, near the Cape Town International Airport hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across George and the broader Western Cape region.

Many candidates already living within reach of George cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in George, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around George.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The George colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Notably, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Day in the Life

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Beyond that, the George office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in George.

Our Commitment to Transformation

Crucially, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in George.

About the Team

Notably, you will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The George group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

In addition, the team structure and working relationships for this role in George will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Daily Duties

• Ensure compliance with health, safety and consumer protection regulations
• Respond to customer queries, complaints and product returns
• Keep the store, change rooms and stockroom clean and organised
• Replenish stock and rotate displays in line with promotional cycles
• Support stock counts and assist with cycle-count investigations
• Operate point-of-sale systems and process payments accurately
• Monitor shrinkage indicators and flag suspicious activity

What You’ll Need

• Basic computer literacy (MS Office, email)
• Any checks required by law or the specific duties will be explained during the hiring process
• Ability to work as part of a team in a fast-paced retail environment
• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Matric / National Senior Certificate (Grade 12)

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.