Department Manager

Work-Force

A Department Manager is needed in Kempton Park. The role focuses on consistent delivery, accurate work and clear communication across the Gauteng operation.

About the Opportunity

The Department Manager position is part of an ongoing recruitment drive across Gauteng. The brief has been shaped carefully, with a focus on delivery in Kempton Park and across the retail jobs space.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Internal documentation, process notes and shared playbooks make it easier for the Department Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Kempton Park much easier.

Our Commitment to Transformation

Beyond that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kempton Park.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Gauteng.

Your Future Here

Career progression for this retail jobs role in Kempton Park depends on the hiring organisation’s policies, role requirements and business needs in Gauteng.

Notably, internal mobility is encouraged. People who start in Kempton Park have moved into roles in other branches, specialist functions and project teams across Gauteng.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kempton Park team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Meet the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Kempton Park office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Gauteng operations get busy.

Crucially, the team structure and working relationships for this role in Kempton Park will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

The Environment

On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kempton Park site adheres to the standards expected of a responsible South African employer.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Daily Duties

  • Prepare daily, weekly and monthly sales reports for the store manager
  • Keep the store, change rooms and stockroom clean and organised
  • Greet customers and provide a friendly, helpful in-store experience
  • Support stock counts and assist with cycle-count investigations
  • Replenish stock and rotate displays in line with promotional cycles

Essential Criteria

  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Comfortable operating point-of-sale systems and handling cash
  • Willingness to work public holidays and end-of-month peaks
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Customer-first mindset with a friendly, approachable manner

If your CV speaks to the points above, this role is worth a closer look.

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