Control Room Operator

Work-Force

A vacancy has been confirmed for a Control Room Operator based in Oudtshoorn, Western Cape. The successful candidate will join an established team within the legal and security jobs function.

What This Role Involves

The Control Room Operator vacancy forms part of how the Oudtshoorn branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.

Importantly, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Control Room Operator taking on this position.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Oudtshoorn.

About Oudtshoorn

Working in Oudtshoorn means a place near the Cape Town International Airport hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Oudtshoorn office benefits from those long-standing connections.

Many candidates already living within reach of Oudtshoorn cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Oudtshoorn.

Growing With Us

Career progression for this legal and security jobs role in Oudtshoorn depends on the hiring organisation’s policies, role requirements and business needs in Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Oudtshoorn team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

About the Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Oudtshoorn group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team structure and working relationships for this role in Oudtshoorn will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Key Outputs

  • Run compliance training for staff on POPIA, FICA and ethics
  • Maintain FICA and KYC records in line with regulatory requirements
  • Track legal and regulatory changes and advise the business on impact
  • Compile accurate occurrence books and incident reports
  • Patrol assigned premises and conduct visible security deterrence

Candidate Profile

  • Strong written and verbal communication skills
  • Any checks required by law or the specific duties will be explained during the hiring process
  • Sound understanding of POPIA and applicable legal frameworks
  • Valid driver’s licence where required for the advertised duties; transport arrangements should support the scheduled shifts
  • Computer literacy and experience with case or incident management systems
  • Active PSIRA registration at the appropriate grade for security roles

If most of these boxes are ticked, you are encouraged to put your name forward.

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