Retail Operations Coordinator

Work-Force

Looking for your next move as a Retail Operations Coordinator in Knysna? A role has just opened that gives you real responsibility and a clear path forward in Western Cape.

What This Role Involves

The Retail Operations Coordinator vacancy forms part of how the Knysna branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Knysna team.

Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Knysna group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Knysna contributes to real outcomes for clients and colleagues across the retail jobs space in Western Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

What You’ll Be Doing

  • Ensure compliance with health, safety and consumer protection regulations
  • Train new team members on store procedures and product knowledge
  • Maintain visual merchandising standards on the sales floor
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Assist with receiving deliveries and verifying goods against invoices
  • Operate point-of-sale systems and process payments accurately
  • Support stock counts and assist with cycle-count investigations
  • Replenish stock and rotate displays in line with promotional cycles

What You’ll Need

  • Ability to work as part of a team in a fast-paced retail environment
  • Experience with stock counting and basic inventory principles
  • Customer-first mindset with a friendly, approachable manner
  • Honest, dependable and security-aware in line with shrinkage controls
  • Awareness of consumer protection and B-BBEE principles

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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