Retail Buyer

Listing live now. We believe great workplaces are built on great people. We are looking for a Retail Buyer in Queenstown, and we encourage applicants from across Eastern Cape to consider this opportunity.

The Role

This Retail Buyer role sits within the retail jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

The role suits a candidate who values consistency and clear communication. The Queenstown operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.

Internal documentation, process notes and shared playbooks make it easier for the Retail Buyer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

The Environment

Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Working in Queenstown

Queenstown continues to grow as an employment hub in Eastern Cape, with in the growing Buffalo City Metro. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Queenstown, Eastern Cape.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Career Growth

Career progression for this retail jobs role in Queenstown depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Practically speaking, internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Beyond that, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.

Core Functions

• Train new team members on store procedures and product knowledge
• Greet customers and provide a friendly, helpful in-store experience
• Keep the store, change rooms and stockroom clean and organised
• Prepare daily, weekly and monthly sales reports for the store manager
• Conduct daily cash-ups and reconcile takings against the POS report
• Monitor shrinkage indicators and flag suspicious activity
• Support stock counts and assist with cycle-count investigations

What You’ll Need

• Visual merchandising flair or formal training is an advantage
• Comfortable operating point-of-sale systems and handling cash
• Any checks required by law or the specific duties will be explained during the hiring process
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Awareness of consumer protection and B-BBEE principles

If most of these boxes are ticked, you are encouraged to put your name forward.