IT Support Technician

Work-Force

A IT Support Technician position is being filled in Roodepoort. Suitable candidates from across Gauteng are invited to submit their applications for review.

About the Opportunity

This IT Support Technician role has been briefed against a clear set of outcomes for Roodepoort. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the it jobs pipeline across Gauteng.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Roodepoort team.

Stakeholders for this position include line managers, peers across the it jobs team and trusted external partners. Building those relationships early makes the next twelve months in Roodepoort much easier.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the it jobs group in Roodepoort.

Where You’ll Work

The environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Roodepoort site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.

Based in Roodepoort

Roodepoort continues to grow as an employment hub in Gauteng, with in the heart of the Rosebank business precinct. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Roodepoort cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Roodepoort, Gauteng.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Roodepoort.

Career Growth

On top of that, this role can grow with you. Strong performers in the it jobs team in Roodepoort have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Roodepoort have moved into roles in other branches, specialist functions and project teams across Gauteng.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Roodepoort team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Day in the Life

Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.

Practically speaking, the Roodepoort office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Roodepoort.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.

Key Outputs

  • Plan and execute infrastructure upgrades with minimal downtime
  • Optimise database queries and back-end performance hot-spots
  • Maintain technical documentation, architecture diagrams and runbooks
  • Investigate and resolve user-reported support tickets at L2 and L3
  • Participate in code reviews and contribute to technical design discussions
  • Automate repetitive operational tasks using scripts and tooling
  • Design, develop and maintain features across the application stack

What You’ll Need

  • Good written and verbal communication for technical and non-technical audiences
  • Experience with containerisation (Docker, Kubernetes) is an advantage
  • Exposure to monitoring and observability tooling
  • Strong proficiency in Java, C#, Python, JavaScript or TypeScript
  • Working knowledge of cloud platforms (AWS, Azure or GCP)
  • Comfortable working in agile delivery teams

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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