Loss Prevention Officer

Work-Force

The organisation is recruiting a Loss Prevention Officer for its Upington operation. The role forms part of a wider retail jobs portfolio across Northern Cape.

The Role

Practically speaking, the organisation is investing in its Upington operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Northern Cape business.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Upington team.

Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Upington.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Future Here

This role can grow with you. Strong performers in the retail jobs team in Upington have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Upington have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Your Role

  • Conduct daily cash-ups and reconcile takings against the POS report
  • Support stock counts and assist with cycle-count investigations
  • Replenish stock and rotate displays in line with promotional cycles
  • Train new team members on store procedures and product knowledge
  • Ensure compliance with health, safety and consumer protection regulations
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Respond to customer queries, complaints and product returns
  • Operate point-of-sale systems and process payments accurately

Who We’re Looking For

  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Numerate and accurate, with attention to detail on cash-ups
  • Honest, dependable and security-aware in line with shrinkage controls
  • Comfortable operating point-of-sale systems and handling cash
  • Visual merchandising flair or formal training is an advantage

Candidates who meet most of these criteria are welcome to be considered for the role.

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