Room Attendant

A vacancy has been confirmed for a Room Attendant based in Jeffreys Bay, Eastern Cape. The successful candidate will join an established team within the hospitality jobs function.

About This Position

The Room Attendant vacancy forms part of how the Jeffreys Bay branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Jeffreys Bay team on trust, and the Room Attendant role will feel that from week one.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Jeffreys Bay much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Jeffreys Bay teams, and the new Room Attendant will feel that from the first week.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Jeffreys Bay colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Jeffreys Bay.

Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

In addition, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Jeffreys Bay.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Crucially, the Jeffreys Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Jeffreys Bay.

Your Team

On top of that, you will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Jeffreys Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

In addition, the team structure and working relationships for this role in Jeffreys Bay will be explained during the hiring process.

Your Workplace

Practically speaking, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Jeffreys Bay site adheres to the standards expected of a responsible South African employer.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Key Outputs

• Prepare and present food in line with kitchen recipes and standards
• Operate point-of-sale systems and reconcile end-of-shift takings
• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Take orders accurately and deliver food and beverages to standard
• Comply with food safety, hygiene and health regulations at all times

Who We’re Looking For

• Awareness of tourism grading and quality expectations
• Ability to remain calm and gracious under pressure
• Genuine passion for hospitality, food and creating memorable experiences
• Contactable references may be requested during the hiring process
• Matric / National Senior Certificate (Grade 12)
• Computer literacy and experience with POS systems
• Ability to work shifts, weekends and public holidays

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.