Work-Force
A vacancy has been confirmed for a Retail Operations Coordinator based in Bloemfontein, Free State. The successful candidate will join an established team within the retail jobs function.
Overview
An experienced Retail Operations Coordinator is needed to support operations in Bloemfontein. The role forms part of how the business keeps its retail jobs portfolio strong in Free State.
Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
The Bloemfontein office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Bloemfontein.
About Bloemfontein
In addition, the role is based in Bloemfontein, near the Bethlehem agricultural belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Bloemfontein and the broader Free State region.
Many candidates already living within reach of Bloemfontein cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Bloemfontein.
What You’ll Be Doing
- Train new team members on store procedures and product knowledge
- Maintain visual merchandising standards on the sales floor
- Operate point-of-sale systems and process payments accurately
- Up-sell and cross-sell products in line with branch sales targets
- Prepare daily, weekly and monthly sales reports for the store manager
- Ensure compliance with health, safety and consumer protection regulations
- Conduct daily cash-ups and reconcile takings against the POS report
- Monitor shrinkage indicators and flag suspicious activity
Minimum Requirements
- Customer-first mindset with a friendly, approachable manner
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Experience with stock counting and basic inventory principles
- Honest, dependable and security-aware in line with shrinkage controls
- Willingness to work public holidays and end-of-month peaks
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Minimum of 1-2 years’ experience in a customer-facing retail role
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.