Work-Force
The organisation is recruiting a Customer Service Representative for its Standerton operation. The role forms part of a wider retail jobs portfolio across Mpumalanga.
What This Role Involves
In addition, the Customer Service Representative vacancy forms part of how the Standerton branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
In addition, the role suits a candidate who values consistency and clear communication. The Standerton operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Standerton.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Standerton contributes to real outcomes for clients and colleagues across the retail jobs space in Mpumalanga.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Standerton teams.
Your Workplace
Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Standerton site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Equal Opportunity
Notably, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Outputs
- Operate point-of-sale systems and process payments accurately
- Support stock counts and assist with cycle-count investigations
- Replenish stock and rotate displays in line with promotional cycles
- Maintain visual merchandising standards on the sales floor
- Up-sell and cross-sell products in line with branch sales targets
- Ensure compliance with health, safety and consumer protection regulations
- Train new team members on store procedures and product knowledge
Candidate Profile
- Basic computer literacy (MS Office, email)
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Ability to stand for long periods and work shifts including weekends
- Visual merchandising flair or formal training is an advantage
- Comfortable operating point-of-sale systems and handling cash
If most of these boxes are ticked, you are encouraged to put your name forward.