Work-Force
A Floor Supervisor position is being filled in Phalaborwa. Suitable candidates from across Limpopo are invited to submit their applications for review.
About the Opportunity
The organisation is investing in its Phalaborwa operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Limpopo business.
Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Floor Supervisor taking on this position.
Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Limpopo is consistently high and consistently fair.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Phalaborwa.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phalaborwa.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.
The Environment
Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
On top of that, a respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Daily Duties
- Monitor shrinkage indicators and flag suspicious activity
- Up-sell and cross-sell products in line with branch sales targets
- Greet customers and provide a friendly, helpful in-store experience
- Train new team members on store procedures and product knowledge
- Respond to customer queries, complaints and product returns
- Promote loyalty programmes and capture customer information lawfully
- Maintain visual merchandising standards on the sales floor
- Conduct daily cash-ups and reconcile takings against the POS report
Minimum Requirements
- A clear criminal record verified through approved screening providers
- Strong verbal communication skills in English; second language an advantage
- Ability to work as part of a team in a fast-paced retail environment
- Honest, dependable and security-aware in line with shrinkage controls
- Experience with stock counting and basic inventory principles
- Customer-first mindset with a friendly, approachable manner
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.