Concierge

Listing live now. Role: Concierge. Location: Upington, Northern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

The Role

An experienced Concierge is needed to support operations in Upington. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.

The role suits a candidate who values consistency and clear communication. The Upington operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Upington.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Upington also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Upington group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Practically speaking, the team mix in Upington reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equal Opportunity

On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Upington.

Why This Role

Equally, you will join a team that values respectful collaboration, honest feedback and shared wins. The Upington colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Upington keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Upington teams.

Day in the Life

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Upington.

Practically speaking, the Upington office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Your Role

• Prepare and present food in line with kitchen recipes and standards
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Maintain the required uniform and presentation standards during all shifts
• Train casual staff on service standards and SOPs
• Comply with food safety, hygiene and health regulations at all times
• Coordinate with kitchen, housekeeping and front-office teams

What You’ll Need

• Computer literacy and experience with POS systems
• Team player who can work collaboratively across departments
• Ability to work shifts, weekends and public holidays
• Awareness of tourism grading and quality expectations
• Willing to follow the company’s uniform and grooming policy on shift
• Matric / National Senior Certificate (Grade 12)
• 1-3 years’ experience in a similar hospitality environment

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.