Work-Force
Whether you are a seasoned Shift Supervisor or stepping into the role for the first time, there is space for you in Secunda. The team hires on merit and across communities in Mpumalanga.
Overview
The Shift Supervisor position is part of an ongoing recruitment drive across Mpumalanga. The brief has been shaped carefully, with a focus on delivery in Secunda and across the retail jobs space.
Communication runs both ways. Managers across the retail jobs team in Mpumalanga make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Secunda.
Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Secunda also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Secunda colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Secunda teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Mpumalanga.
On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Secunda keep progressing.
Meet the Team
Equally, you will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Secunda group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Notably, the team mix in Secunda reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Diversity and Inclusion
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Mpumalanga, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Secunda.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
On top of that, the Secunda office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Secunda.
Key Responsibilities
- Operate point-of-sale systems and process payments accurately
- Assist with receiving deliveries and verifying goods against invoices
- Monitor shrinkage indicators and flag suspicious activity
- Greet customers and provide a friendly, helpful in-store experience
- Train new team members on store procedures and product knowledge
Minimum Requirements
- Basic computer literacy (MS Office, email)
- Customer-first mindset with a friendly, approachable manner
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Awareness of consumer protection and B-BBEE principles
- Honest, dependable and security-aware in line with shrinkage controls
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.