IT Support Technician

Work-Force

The organisation is recruiting a IT Support Technician for its Kathu operation. The role forms part of a wider it jobs portfolio across Northern Cape.

What This Role Involves

This IT Support Technician role sits within the it jobs function in Kathu. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

Importantly, the role suits a candidate who values consistency and clear communication. The Kathu operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the IT Support Technician to step into the it jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Kathu also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Your Future Here

Career progression here is real, not a slogan. The it jobs space in Kathu offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Crucially, internal mobility is encouraged. People who start in Kathu have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kathu team member.

Equal Opportunity

Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kathu.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Based in Kathu

Kathu continues to grow as an employment hub in Northern Cape, with in the Kathu iron ore belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Kathu, Northern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Kathu.

Many candidates already living within reach of Kathu cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Kathu colleagues take pride in supporting one another and in doing the it jobs side of the business properly, day in and day out.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kathu keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kathu teams.

Key Responsibilities

  • Automate repetitive operational tasks using scripts and tooling
  • Mentor junior engineers through pairing and structured feedback
  • Collaborate with product and design teams during sprint planning
  • Diagnose and resolve production incidents within agreed SLAs
  • Build and maintain CI/CD pipelines for reliable, repeatable releases
  • Manage user access, identity and endpoint security across the estate
  • Design, develop and maintain features across the application stack

Candidate Profile

  • Relevant IT qualification (degree, diploma or recognised certifications)
  • Exposure to monitoring and observability tooling
  • Ability to mentor junior team members on best practices
  • Strong proficiency in Java, C#, Python, JavaScript or TypeScript
  • Hands-on experience with relational and NoSQL databases
  • Good written and verbal communication for technical and non-technical audiences
  • Strong problem-solving skills and ability to debug complex systems

On top of that, if your CV speaks to the points above, this role is worth a closer look.

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