Store Manager

Whether you are a seasoned Store Manager or stepping into the role for the first time, there is space for you in Hermanus. The team hires on merit and across communities in Western Cape.

Overview

This Store Manager role sits within the retail jobs function in Hermanus. It offers a defined scope, clear measures of success, and the support of an experienced team across Western Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Internal documentation, process notes and shared playbooks make it easier for the Store Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Hermanus also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Hermanus office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team mix in Hermanus reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hermanus.

Where You’ll Work

Importantly, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hermanus site adheres to the standards expected of a responsible South African employer.

Your Future Here

Career progression here is real, not a slogan. The retail jobs space in Hermanus offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Western Cape.

Beyond that, internal mobility is encouraged. People who start in Hermanus have moved into roles in other branches, specialist functions and project teams across Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hermanus team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Key Outputs

• Prepare daily, weekly and monthly sales reports for the store manager
• Operate point-of-sale systems and process payments accurately
• Support stock counts and assist with cycle-count investigations
• Maintain visual merchandising standards on the sales floor
• Monitor shrinkage indicators and flag suspicious activity
• Assist with receiving deliveries and verifying goods against invoices
• Keep the store, change rooms and stockroom clean and organised
• Greet customers and provide a friendly, helpful in-store experience

Who We’re Looking For

• Ability to work as part of a team in a fast-paced retail environment
• Customer-first mindset with a friendly, approachable manner
• A clear criminal record verified through approved screening providers
• Ability to stand for long periods and work shifts including weekends
• Honest, dependable and security-aware in line with shrinkage controls
• Experience with stock counting and basic inventory principles
• Matric / National Senior Certificate (Grade 12)

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.