Work-Force
A Floor Supervisor is needed in Klerksdorp. The role focuses on consistent delivery, accurate work and clear communication across the North West operation.
What This Role Involves
This Floor Supervisor role sits within the retail jobs function in Klerksdorp. It offers a defined scope, clear measures of success, and the support of an experienced team across North West.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Klerksdorp team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Klerksdorp teams, and the new Floor Supervisor will feel that from the first week.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Klerksdorp.
The Klerksdorp office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Meet the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Klerksdorp group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Equally, the team mix in Klerksdorp reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Diversity and Inclusion
On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Klerksdorp.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Responsibilities
- Operate point-of-sale systems and process payments accurately
- Train new team members on store procedures and product knowledge
- Maintain visual merchandising standards on the sales floor
- Replenish stock and rotate displays in line with promotional cycles
- Support stock counts and assist with cycle-count investigations
- Prepare daily, weekly and monthly sales reports for the store manager
- Conduct daily cash-ups and reconcile takings against the POS report
Who We’re Looking For
- Ability to work as part of a team in a fast-paced retail environment
- Customer-first mindset with a friendly, approachable manner
- Comfortable operating point-of-sale systems and handling cash
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
- Basic computer literacy (MS Office, email)
If most of these boxes are ticked, you are encouraged to put your name forward.