Office Manager

A Office Manager is needed in Welkom. The role focuses on consistent delivery, accurate work and clear communication across the Free State operation.

About the Opportunity

This Office Manager role has been briefed against a clear set of outcomes for Welkom. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across Free State.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Welkom also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Welkom.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Welkom teams, and the new Office Manager will feel that from the first week.

Growing With Us

Practically speaking, this role can grow with you. Strong performers in the administration jobs team in Welkom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Welkom team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Welkom have moved into roles in other branches, specialist functions and project teams across Free State.

Where You’ll Work

Notably, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Welkom site adheres to the standards expected of a responsible South African employer.

Notably, a respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Welkom.

Notably, the Welkom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Welkom contributes to real outcomes for clients and colleagues across the administration jobs space in Free State.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Welkom teams.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Welkom keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Free State, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Welkom.

About Welkom

Working in Welkom means a place close to the Bloemfontein judicial hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Free State region, and the Welkom office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Welkom.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Welkom, Free State.

Many candidates already living within reach of Welkom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Meet the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Welkom group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Beyond that, the team mix in Welkom reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Your Role

• Track and report on departmental KPIs through standard templates
• File, scan and archive documents in line with retention policies
• Process invoices, requisitions and expense claims for approval
• Prepare meeting packs, agendas and minutes for internal forums
• Liaise with suppliers, contractors and service providers
• Capture data accurately into internal systems and registers
• Coordinate office supplies, courier bookings and facilities requests
• Answer incoming calls and route enquiries to the correct department

Who We’re Looking For

• Comfortable working with finance, HR and operational systems
• Discretion when handling confidential and POPIA-sensitive information
• Matric / National Senior Certificate (Grade 12)
• Excellent telephone and email etiquette
• Relevant administrative or office management qualification (advantageous)

In addition, if most of these boxes are ticked, you are encouraged to put your name forward.