Office Administrator

Work-Force

Whether you are a seasoned Office Administrator or stepping into the role for the first time, there is space for you in Queenstown. The team hires on merit and across communities in Eastern Cape.

What This Role Involves

This Office Administrator role sits within the administration jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Queenstown team.

Quality is everyone’s job. Whether the Office Administrator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Queenstown.

About Queenstown

Queenstown continues to grow as an employment hub in Eastern Cape, with along the Sunshine Coast tourism belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Queenstown colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

The company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.

What Your Day Looks Like

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Importantly, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.

Your Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Practically speaking, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Core Functions

  • Answer incoming calls and route enquiries to the correct department
  • File, scan and archive documents in line with retention policies
  • Update intranet pages, notice boards and internal directories
  • Liaise with suppliers, contractors and service providers
  • Coordinate office supplies, courier bookings and facilities requests
  • Provide administrative support to projects and special initiatives
  • Process invoices, requisitions and expense claims for approval

Minimum Requirements

  • Good written and verbal communication in English
  • Ability to work independently and manage competing deadlines
  • Excellent telephone and email etiquette
  • 1-3 years’ experience in an administrative or front-office role
  • Clear criminal record and contactable references
  • Discretion when handling confidential and POPIA-sensitive information
  • Strong organisational skills and the ability to multitask

Candidates who meet most of these criteria are welcome to be considered for the role.

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