Work-Force
An opportunity has arisen for a Customer Service Representative in Bethal. Suitably qualified candidates from across Mpumalanga are invited to apply.
About the Opportunity
Crucially, an experienced Customer Service Representative is needed to support operations in Bethal. The role forms part of how the business keeps its retail jobs portfolio strong in Mpumalanga.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Bethal team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Bethal teams, and the new Customer Service Representative will feel that from the first week.
About Bethal
Working in Bethal means a place on the Nelspruit gateway to Mozambique, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Mpumalanga region, and the Bethal office benefits from those long-standing connections.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Bethal.
Many candidates already living within reach of Bethal cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Bethal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bethal.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.
Key Outputs
- Operate point-of-sale systems and process payments accurately
- Greet customers and provide a friendly, helpful in-store experience
- Support stock counts and assist with cycle-count investigations
- Up-sell and cross-sell products in line with branch sales targets
- Assist with receiving deliveries and verifying goods against invoices
Who We’re Looking For
- Customer-first mindset with a friendly, approachable manner
- Honest, dependable and security-aware in line with shrinkage controls
- Matric / National Senior Certificate (Grade 12)
- Awareness of consumer protection and B-BBEE principles
- Comfortable operating point-of-sale systems and handling cash
If your CV speaks to the points above, this role is worth a closer look.