Work-Force
A Industrial Relations Officer position is being filled in Kroonstad. Suitable candidates from across Free State are invited to submit their applications for review.
About This Position
This Industrial Relations Officer role has been briefed against a clear set of outcomes for Kroonstad. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hr jobs pipeline across Free State.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Kroonstad team.
Internal documentation, process notes and shared playbooks make it easier for the Industrial Relations Officer to step into the hr jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Kroonstad also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Kroonstad colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.
Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kroonstad keep progressing.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kroonstad teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.
Your Team
Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Kroonstad office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
In addition, the team mix in Kroonstad reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Where You’ll Work
Notably, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.
Equally, a respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kroonstad site adheres to the standards expected of a responsible South African employer.
Your Future Here
Importantly, this role can grow with you. Strong performers in the hr jobs team in Kroonstad have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Practically speaking, internal mobility is encouraged. People who start in Kroonstad have moved into roles in other branches, specialist functions and project teams across Free State.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kroonstad team member.
Your Role
- Maintain accurate employee records on the HRIS
- Coordinate performance management cycles and calibration sessions
- Coordinate training, learnerships and bursary programmes with SETAs
- Manage benefits, pension or provident fund and medical aid administration
- Drive engagement, wellness and culture initiatives across sites
- Manage relationships with unions and prepare for wage negotiations
Essential Criteria
- 3-5 years’ generalist HR experience in a structured environment
- Excellent written and verbal communication in English
- Strong stakeholder management and influencing skills
- Experience supporting CCMA, disciplinary and grievance processes
- Strong analytical skills with the ability to interpret HR metrics
- Commitment to fairness, transformation and ethical conduct
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.