Branch Manager

Role: Branch Manager. Location: Hermanus, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

About This Position

The Branch Manager position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Hermanus and across the retail jobs space.

Notably, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Branch Manager taking on this position.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Hermanus much easier.

Internal documentation, process notes and shared playbooks make it easier for the Branch Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Hermanus.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hermanus.

The Environment

Beyond that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hermanus site adheres to the standards expected of a responsible South African employer.

Working in Hermanus

Working in Hermanus means a place with views toward Table Mountain, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Hermanus office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hermanus.

Many candidates already living within reach of Hermanus cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Hermanus, Western Cape.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Hermanus colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Hermanus keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Hermanus teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Core Functions

• Prepare daily, weekly and monthly sales reports for the store manager
• Support stock counts and assist with cycle-count investigations
• Monitor shrinkage indicators and flag suspicious activity
• Ensure compliance with health, safety and consumer protection regulations
• Replenish stock and rotate displays in line with promotional cycles
• Up-sell and cross-sell products in line with branch sales targets

Minimum Requirements

• Ability to work as part of a team in a fast-paced retail environment
• Awareness of consumer protection and B-BBEE principles
• Honest, dependable and security-aware in line with shrinkage controls
• Basic computer literacy (MS Office, email)
• Comfortable operating point-of-sale systems and handling cash
• Ability to stand for long periods and work shifts including weekends

Crucially, if most of these boxes are ticked, you are encouraged to put your name forward.